Contact Us

Xiris Headquarters

5046 Mainway, Unit 2
Burlington, Ontario, Canada
L7L 5Z1
Tel: +1.905.331.6660
Fax: +1.905.331.6661
E-mail Xiris Sales
E-mail Xiris Support

Xiris Automation GmbH

Holterkamp 18
40880 Ratingen
E-mail Xiris Europe
E-mail Xiris Support

Xiris Automation APAC

Koh Kaew, Phuket
Tel: +66.8.2018.6618
E-mail Xiris APAC
E-mail Xiris Support

Customer Support

If you need assistance with your Xiris weld camera, inspection system, or accessory items, please contact our Support Team using our Support Form.


  • Please be aware that, due to many critical parts no longer being available, we will not be able to guarantee support, spare parts, or repairs for the following weld camera systems as of 1 December 2021:

    Model Number: Name:
    823-380-03 XVC-O80s
    823-332-02 XVC-O32s
    823-434-03 XVC-O34e
    823-421-03 XVC-O21e
    823-408-03 XVC-O08e
    891-9255- X XVC-O HMI Console

    We will continue to support these cameras for spares and repairs where viable, but these cameras are now obsolete and are replaced by our XVC-1000e and XVC-1100e weld camera systems.

    If you still are relying on these cameras, please contact your Xiris sales representative or e-mail us at to review your options to upgrade your equipment to minimize any disruption to your production.

Translate »