All Xiris systems are shipped with a 15-month warranty from the day of shipment
from Xiris or a 12 month warranty which commences from the first day of use
(whichever comes first). Please have your Xiris system serial number available
when you call so that your system warranty status can be determined as well
as your support plan level.
Once your Warranty expires, your Xiris Account Manager will contact you to discuss
your long term support needs. Xiris offers three different levels of support
plans.