Warranty
All Xiris systems are shipped with a 15-month warranty from the day of shipment from Xiris or a 12-month warranty which commences from the first day of use (whichever comes first). Please have your Xiris system serial number available when you call so we can determine your system warranty status as well as your support plan level.
Once your Warranty expires, your Xiris Account Manager will contact you to discuss your long term support needs. Xiris offers different levels of support plan.